How does virtual care work?
Virtual care is health care that uses technology to provide care to patients remotely. Virtual care doesn't require an in-person visit, so it's faster, more convenient and typically a more affordable way to treat many common health conditions.
In this article
- Our approach to virtual care
- What conditions can be treated using virtual care?
- How to get treated online quickly, with virtual care
Our approach to virtual care
At Virtuwell, virtual care is simple to access and use. You don’t need an appointment and can complete a visit on any device from anywhere. Get started by answering a few questions about your symptoms, and one of our clinicians reviews your information and provides a diagnosis, customized treatment plan and, if needed, a prescription or a recommendation for other medications. Plus, we offer free follow-up for seven days for questions about your treatment.
What conditions does Virtuwell treat online?
The HealthPartners online clinic Virtuwell provides a fast, safe and affordable way to treat more than 60 common health conditions. Keep reading to learn more about some of the conditions we treat and how.
Bladder infections
Urgency, pain and burning when you pee might mean you have a bladder infection or UTI. Virtuwell can save you a trip to the clinic. We ask the right questions online to diagnose your bladder infection and provide a treatment plan and a prescription to clear up your infection.
Colds, coughs and allergies
We ask questions to quickly determine the cause of symptoms like a scratchy throat, nasal congestion and cough. You’ll get a diagnosis, treatment plan with tips to manage symptoms, and a prescription or other medication recommendations – all online.
Yeast infections and bacterial vaginosis
If you think you may have a vaginal infection, a trip into the clinic isn’t always necessary. Virtuwell can diagnose and treat bacterial vaginosis (BV) and yeast infections. We’ll provide a customized treatment plan with advice on how to manage symptoms, and we’ll send a prescription to your pharmacy.
Pink eye
Uncomfortable symptoms like eye redness, itching and drainage could point to a pink eye infection. Fortunately, online treatment of pink eye is fast and simple. Tell us about your symptoms and upload a couple photos to our secure portal. Then one of our clinicians provides a diagnosis and prescription eye drops.
Skin rashes and infections
Cold sores, dermatitis, eczema, psoriasis and other skin conditions need the right mix of treatment. At Virtuwell, simply answer a few questions about your symptoms and upload photos, and one of our clinicians will provide a customized treatment plan complete with at-home care tips and a prescription or medication recommendation to help heal and soothe skin.
Sinus infections
When nasal congestion is paired with thick mucus and pressure in your face or head, you could have a sinus infection. We get to the bottom of what’s behind your sinus symptoms and provide a customized treatment plan with ways to manage uncomfortable symptoms and a prescription or other medication recommendations.
Kids health
From colds and coughs to bug bites and pink eye, our clinicians can diagnose and treat your child online. Answer a few questions about their symptoms and get a treatment plan just for them with ways to safely manage discomfort and medication recommendations.
Birth control and STIs
Virtuwell provides discreet, safe and effective diagnosis and treatment. From birth control options to treatment following STI testing, our clinicians provide the information, answers and care you need to take charge of your sexual health.
Discover why people love online care. Virtual care options like the HealthPartners online clinic Virtuwell provide a faster and more convenient and affordable way to safely address common health conditions.
Learn more about how Virtuwell works today.
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